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Kaisa Pakanen Unit Manager

Kaisa is responsible for the unit’s sales, quotations and customer relations. In addition, her job description includes various online training productions and training development. Kaisa’s special skills include customer relationship management and online pedagogy.

Laura Saarelainen Designer of learning and services

Laura’s responsibilities include diverse online training productions, facilitation, coaching and sales. Laura’s specific expertise is in rail transport substantive knowledge and online pedagogy.

Sami Pakanen Training Coordinator

Sami is an experienced customer service professional. He is responsible for planning the training calendar, answering remote training support calls and other customer service tasks.

Pekka Heiskanen Trainer

Pekka trains the Finnish Transport Agency’s track safety training courses. Pekka’s special fields of expertise are railway traffic management, capacity management and track safety. Pekka also works as a Person in charge of track work and a Lookout person.

Ville Holopainen Trainer

Ville trains the Finnish Transport Agency’s courses relating to track work safety. Ville’s special fields of expertise are railway traffic management, capacity management and track work safety. Ville also works as a person in charge of track work and lookout person.

Ville Toppari Safety Expert

Ville trains safety trainings for the Finnish Transport Safety Agency and the Urban Rail trainings. Ville’s special fields of expertise are safety devices and track safety. Ville also works as a Person in charge of track work and a Lookout person.